SmartNovel Support

We're here to help you get back to your story.

Questions, account help, or a problem to report? Email us:

We usually reply within 1–2 business days.

Frequently asked

How do I read a story?: Open the app, tap any cover on the Home or Browse tab, then tap Read to open the chapter reader. Swipe or scroll to move through chapters.
How do I save my place or bookmark a story?: Your reading progress is saved automatically. Tap the bookmark icon on a story to add it to your Library.
I found a bug or a chapter won't load.: Email us the story title and what happened and we'll look into it right away.
How do I delete my account and data?: Open Settings inside the app and choose Delete Account, or email us and we'll remove your data.

Read how your data is handled and the terms of use: